ERNEST OREBOR

Supported secure IT operations, ensuring 99.9% system reliability and data integrity across diverse engineering projects.

Monitored and maintained critical IT systems, proactively identifying and resolving issues to reduce downtime by 15% and improve operational efficiency.

Troubleshot complex hardware and software issues, applying a security-first approach to maintain system integrity and minimize vulnerabilities.

Managed technical inventory, overseeing proper configuration and hardening of over 100 devices to strengthen overall security posture.

Collaborated with cross-functional engineering teams to securely deploy technical solutions, integrating security best practices from conception to implementation.

Supervised data collection processes for critical datasets, ensuring 100% accuracy, integrity, and security in compliance with organizational standards.

Validated large datasets and generated structured reports, providing executive leadership with actionable insights for strategic decision-making.

Implemented streamlined data handling procedures, reducing processing errors by 20% and inconsistencies, significantly improving data quality.

Delivered engaging ICT lessons to over 150 students, covering computing fundamentals, cybersecurity awareness, and safe computing practices.

Managed and secured computer laboratory systems, ensuring 99% availability and data protection for all users through proactive maintenance and security protocols.

Guided students on responsible internet usage and personal data protection principles, fostering a secure and ethical digital environment.

Resolved over 500 hardware and software issues for end-users annually in a fast-paced environment, ensuring minimal disruption to business operations.

Maintained critical IT infrastructure, ensuring all systems were consistently updated, patched, and secured, reducing vulnerability exposure by 15%.

Identified and troubleshot complex network-related issues, reducing downtime by an average of 10% and minimizing business disruption.

Delivered consistent technical support under pressure, achieving a 95% resolution rate while maintaining optimal system performance and uptime.